I am thrilled with my brand new Tiguan 2026 AWD and can't wait to hit the road in this fun SUV. The sales team at Okotoks Volkswagen was top notch and made what can be a daunting experience very easy and enjoyable. From the first phone call, 2 visits to try out the model and further communication to narrow down what was best for my needs, I cannot say enough about the experience. I was treated with professionalism and cannot say enough about the Wood Group Okotoks VW dealership. I highly recommend them..
I would like to give a special shout out to Curtis. Along with Lucas, Andrew and Dmytro he worked with me from the start by showing me the vehicle I was interested in to end of the process whereby we went through the many details of using the technology system. I would highly recommend Okotoks VW to anyone who would like to deal with a friendly professional and knowledgeable sales team. The fun way they had me unveil the SUV after the purchase was a huge surprise.
After visiting two Volkswagen dealerships in Calgary on Friday and leaving disappointed, unheard, and frustrated when explaining what we were looking for, we decided to try Volkswagen Okotoks the next day — and what a completely different experience it was.
From the moment we walked in, we were welcomed by Richard, who immediately made us feel comfortable and valued. We were then introduced to Kit, who truly listened to what we wanted and made the entire process enjoyable, stress-free, and exciting.
What made the experience even more special was how incredibly welcoming the whole team was — especially to our Westie! They happily allowed our dog to come into the dealership and even along on the test drive, which meant so much to us. It instantly felt warm, friendly, and personal.
The entire team celebrated with us on the purchase of our new Tiguan, and you could genuinely feel that they cared about making this a memorable moment for us.
When we returned to pick up our new vehicle, Dragon did a phenomenal job walking us through everything the Tiguan can do. He took the time to explain all the features, answered every question, and made sure we felt completely comfortable and confident before driving away. That extra care and attention truly made the experience stand out even more.
We not only drove away excited about our new vehicle, but we also left with brand new Yetis and an experience we’ll honestly never forget.
Thank you to everyone at Volkswagen Okotoks for restoring our faith in customer service. If you’re looking for a dealership that truly listens, cares, and goes above and beyond, this is the place to go.
We had an amazing experience with Okotoks Volkswagen dealership! A special thank you to Dmytro and Andrew for assisting us in financing our 2016 Toyota RAV4. They were both very accommodating, professional, and made the entire process smooth and stress-free.
Their customer service was excellent from start to finish. They took the time to answer all our questions, explain everything clearly, and made sure that the vehicle was thoroughly checked and in perfect condition before we drove it home.
We truly appreciate their help and dedication. We are very happy with our RAV4 and highly recommend this dealership to anyone looking for a reliable vehicle and a team that genuinely cares about their customers. Thank you again, Dmytro and Andrew, for the outstanding service!
I had such a wonderful experience buying my new car from the team at Okotoks Volkswagen. My sales consultant Kit was amazing and explained everything I needed to know. Dragan and Dmytro were just as friendly and it was enjoyable watching them interact with each other...like a real family!
Xin and Andrew were very helpful in finding me the best rate for my financing, and they sold me on the VALUE of what the dealership has to offer!
I can only recommend this dealership if you truly want the best value and most exciting car buying experience!
